Gigasets C430 help required

  ljc1 15:25 25 Jul 2018

I have purchased a trio of the above telephones for my house. One phone upstairs and two below. My question is If I pick up the phone upstairs when an incoming call is coming through and it's for a family member downstairs how do they get the call. In the past with my previous phone all they had to do was pick it up and they got the call. I have tried this but the gigaset won't allow my to do this and say's the lines engaged. I have tried looking in the manually to have had no success.

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